Allied Medical Center is committed to protecting your personal health information and respecting your privacy. Learn how we collect, use, and safeguard your data.
Welcome to Allied Medical Center's Privacy Policy. This document explains how Allied Medical Center ("we," "our," or "us"), located in Dubai, United Arab Emirates, collects, uses, protects, and shares information about our patients, website visitors, and service users.
At Allied Medical Center, we recognize that your personal health information is highly sensitive and private. We are committed to maintaining the highest standards of confidentiality and data protection in accordance with UAE laws, international healthcare privacy standards, and global data protection regulations including the General Data Protection Regulation (GDPR) where applicable.
This Privacy Policy applies to all information collected through our website (www.alliedmedicalcenter.net), mobile applications, patient portals, in-person visits to our facilities, telephone communications, and any other means of interaction with Allied Medical Center.
Your Consent: By using our website, services, or visiting our medical facilities, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein. If you do not agree with this policy, please refrain from using our services.
We collect various types of personal information depending on your interaction with our services:
When you visit our website or use our digital services, we automatically collect certain technical information:
Allied Medical Center handles Protected Health Information (PHI) with the utmost care and confidentiality. We adhere to healthcare privacy standards equivalent to HIPAA (Health Insurance Portability and Accountability Act) regulations, adapted for UAE healthcare requirements.
We implement enhanced security measures specifically for medical information:
All medical records encrypted at rest and in transit
Strict role-based access limited to treating physicians
Comprehensive logging of all medical record access
Medical Confidentiality: We never disclose your medical information to third parties without your explicit written consent, except where required by UAE law, for treatment purposes with other healthcare providers involved in your care, for payment and insurance processing, or in emergency situations where disclosure is necessary to protect your health or safety.
Allied Medical Center uses collected information for the following legitimate purposes:
Note: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Allied Medical Center implements comprehensive technical, physical, and administrative safeguards to protect your personal and health information:
Data Breach Notification: In the unlikely event of a data breach affecting your personal or health information, we will notify you and relevant authorities as required by law, typically within 72 hours of discovery, and take immediate steps to mitigate potential harm.
As a patient and data subject, you have important rights regarding your personal and health information:
You have the right to request and obtain copies of your medical records and personal information we hold about you. We will provide this information within 30 days of your request, subject to any legal limitations.
If you believe any information we hold about you is inaccurate or incomplete, you have the right to request corrections. We will update your records promptly upon verification of the correct information.
You may request deletion of your personal data under certain circumstances. However, please note that medical records must be retained for minimum periods as required by UAE law and medical licensing authorities. We cannot delete medical records during legally mandated retention periods.
You can request that we limit how we use your data in certain situations, such as when you contest the accuracy of your data or object to our processing.
You have the right to receive your medical records in a structured, commonly used, machine-readable format and to transmit this data to another healthcare provider.
You may object to processing of your data for marketing purposes at any time. For medical data processing necessary for healthcare delivery, objection rights are limited by medical necessity and legal requirements.
Where we rely on your consent to process data (such as for marketing), you can withdraw that consent at any time. This does not affect the lawfulness of processing based on consent before withdrawal.
To exercise any of these rights, please contact our Data Protection Officer using the contact information provided at the end of this policy. We will respond to your request within one month and provide clear information about the action taken.
Allied Medical Center shares your information only in limited circumstances:
We may share your medical information with other healthcare providers involved in your treatment, including:
We share necessary medical information with your insurance provider to process claims and verify coverage. We disclose only the minimum information required for these purposes.
We engage carefully vetted third-party service providers who assist with our operations. These include:
All service providers are contractually bound to maintain confidentiality and use data only for specified purposes.
We may disclose information when required by law, including:
In the event of a merger, acquisition, or sale of all or part of Allied Medical Center's assets, patient information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
No Sale of Data: Allied Medical Center does not sell, rent, or trade your personal or medical information to third parties for their marketing purposes. Your health information is never used for commercial gain beyond the provision of healthcare services.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.
Cookies are small text files stored on your device when you visit a website. They enable the website to remember your preferences and track your activity.
Our website may include cookies from third-party services such as:
You can control cookies through your browser settings. Most browsers allow you to:
Note: Disabling essential cookies may affect website functionality, including the ability to book appointments online or access patient portals.
Allied Medical Center is located in Dubai, United Arab Emirates. Your information is primarily stored and processed within the UAE. However, some of our service providers may process data in other countries.
When we transfer data internationally, we ensure appropriate safeguards are in place:
If you are located in the EEA, your personal data is protected under the GDPR. We comply with GDPR requirements including:
Allied Medical Center provides healthcare services to patients of all ages, including children. We recognize that children's privacy requires special protection.
For patients under 18 years of age (or under 21 for certain services under UAE law), we require parental or legal guardian consent for:
Our website and online services are not directed at children under 13 years of age for independent use. We do not knowingly collect personal information from children under 13 without verifiable parental consent.
If you believe your child under 13 has provided personal information to us without your consent, please contact us immediately, and we will delete such information promptly.
Pediatric medical records are maintained with the same confidentiality and security standards as adult records. Parents and legal guardians have the right to access their child's medical records, subject to age-appropriate considerations and UAE law.
Allied Medical Center reserves the right to update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The current version is always available on our website at www.alliedmedicalcenter.net/privacy-policy
If you would like to review previous versions of our Privacy Policy, please contact us, and we will provide copies of prior policies upon request.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:
Allied Medical Center has designated a Data Protection Officer responsible for overseeing privacy compliance and handling data protection inquiries.
For privacy inquiries, data access requests, or to exercise your rights
Allied Medical Center
P.O. Box 32442
Dubai, United Arab Emirates
Monday – Friday: 8:00 AM – 8:00 PM
Saturday – Sunday: 8:00 AM – 7:00 PM
We aim to respond to all privacy inquiries within 5 business days and will address data access requests within 30 days as required by law.
Regulatory Authority: Allied Medical Center is licensed by the Dubai Health Authority (DHA) under MOH# SJ2CZJ5Q-240325 and operates in compliance with UAE healthcare regulations and data protection standards.